Archives

Who’s Looking After You?

We had a fabulous weekend away at this old butcher shop that has been converted into a B&B with a very French feel. It was lovely and relaxing.

By the way, when I say “We”, I mean four of our

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Want to Achieve It?

As I write this we are in Mid May. The year is almost half over.

Are you almost half way to reaching your goals?

I was fortunate to be published in the highly regarded Leading the Way magazine on what …

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What Do You See?

Is it just me or is there more and more negativity in the world today?

It seems not a day goes by without something else in my stream about people being killed, tortured or at the very least being treated

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How Good Are You?

Nervous Wreck

Successful people often operate under a cover of feeling “not good enough”. 

Many corporate leaders (particularly women) are expecting a knock on the door and their leaders to come in saying, “we know all about you. Who do you think

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Got Barriers?

My gorgeous wife and I took some friends out to dinner on Saturday night to celebrate a big success they had. It was one of the nicer places in the area and priced to match – it was a great

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Happy Birthday to Me!

It’s happened again!

Another year has passed and I had another birthday on the weekend. It’s my 47th and every year just gets better.

I received a stack of birthday messages including birthday bacon. The birthday bacon below is from …

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What Are You Planning For?

Much to their disgust, kids all over Australia are heading back to school today. You can almost hear the collective sigh of relief from parents everywhere!

It is interesting how much planning people do for their holidays that they DON’T …

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A Celebration

Wow! What a big weekend.

I was part host, part facilitator and part attendee at the National Speakers Association of Australia annual convention in Canberra.

The most important part of the weekend for me was when I received my Certified

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To Serve or Delight?

I have had many a discussion with my mentor group on whether we should aim for Customer Service or Customer Delight. Million Dollar Relationships expert Danielle Storey defines Customer Delight as “Providing the customer service experience that was expected, plus

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Freedom (At Last)

Saturday night I had the great joy of hosting a Trade Show and Gala Dinner for one of my fabulous clients.

Like most Gala Dinners, there were awards, formalities and speeches. Once that had happened, it was time to relax

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Are You Really There?

Registration Desk

I had the great joy of working at a client’s three-day conference and trade show last week as Master MC and Exhibition Host.

It was a huge success on so many levels. But still…

It is a personal bugbear of

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How to Get The Help You Need

In business and in life, people often lament that nobody offered to help them. No one gave them the assistance that others received.

Today I will share with you the magic secret to get that help you need. It is

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Ethics, What Ethics?

couple-pointing-at-cloud-home

One of my gorgeous wife’s friends is looking to buy a house. 

After a lot of searching, she found one she liked. Like all good homeowners, she did her research. She had the conveyancer review the contract of sale/section 32

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