Archive For: Success

What Are You Planning For?

Much to their disgust, kids all over Australia are heading back to school today. You can almost hear the collective sigh of relief from parents everywhere!

It is interesting how much planning people do for their holidays that they DON’T …

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A Celebration

Wow! What a big weekend.

I was part host, part facilitator and part attendee at the National Speakers Association of Australia annual convention in Canberra.

The most important part of the weekend for me was when I received my Certified

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To Serve or Delight?

I have had many a discussion with my mentor group on whether we should aim for Customer Service or Customer Delight. Million Dollar Relationships expert Danielle Storey defines Customer Delight as “Providing the customer service experience that was expected, plus

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Freedom (At Last)

Saturday night I had the great joy of hosting a Trade Show and Gala Dinner for one of my fabulous clients.

Like most Gala Dinners, there were awards, formalities and speeches. Once that had happened, it was time to relax

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Are You Really There?

Registration Desk

I had the great joy of working at a client’s three-day conference and trade show last week as Master MC and Exhibition Host.

It was a huge success on so many levels. But still…

It is a personal bugbear of

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How to Get The Help You Need

In business and in life, people often lament that nobody offered to help them. No one gave them the assistance that others received.

Today I will share with you the magic secret to get that help you need. It is

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Ethics, What Ethics?

couple-pointing-at-cloud-home

One of my gorgeous wife’s friends is looking to buy a house. 

After a lot of searching, she found one she liked. Like all good homeowners, she did her research. She had the conveyancer review the contract of sale/section 32

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First on the Floor

My gorgeous wife and I went to a family wedding at the Plaza Ballroom on Valentines Day. (A cheap way to have a great night out on Valentines Day!!)

After dinner when the band started the dance music, people hesitated

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It’s (not) Hard to Be Humble

With the rise of the celebrity culture (both in business and in popular culture) it seems some celebrities struggle to remain humble and in the process disengage with their followers.

In fact, you would think that many of them subscribe

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Say No to Success

NO

The recurring theme in discussions with clients as they plan their year is saying NO.

In life, it is what you say NO to that will determine your success not what you say YES to.

As the old saying …

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Unleash the Beast

killer dog

Meet Winston the oh so cute and slightly anxious toy poodle.

A couple of days ago I heard him making a funny noise so I came out of my office to see him like this. He was so proud of

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Let’s Do Better

Let’s Do Better

I am tired of all the disrespect and lack of tolerance.

Whether it is road rage, bombing, messy divorces, frivolous legal suits or over entitled celebrities, it is NOT progressing our planet or our existence.

Let’s do …

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Get More Success from 2015

Key To Success

Can you believe it is the start of another year?

As we get older the years seem to pass more quickly so it becomes even more important that we make the most of the time presented to us. That means …

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Give Up on Your Resolutions Now

2015 Resolutions

 

Sorry if that title comes off a little negative.

But let’s be frank, come April you will probably struggle to remember what your New Year’s Resolutions let alone be on the path to achieving them.

Previously I have referred

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