Can They Hear You?

Mic
Too many people in this world keep their light hidden. They have thoughts, ideas, dreams, contributions, VALUE that they do not share.

Why?


Who knows. It could be intimidation, lack of self-worth, shy, being over looked, for whatever reasons, their

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What Just Happened?

New Website
I love the John Lennon quote “Life is what happens while you are busy making other plans”.
That is exactly what happened to me this morning. I had plans all ready to face the day, write the Get More Goer,

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Are You Consistent?

Queen
Who would have thought it?

Just one little day late because we had a public holiday and I got several emails wondering where the Get More Goer was.


The reason for this is consistency. Typically (and my apologies for my

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How Do You Recover?

Rental
Customer service is important but don’t forget your service recovery skills either. Research shows that a customer who has a good experience will tell three to five people but a customer who has a bad experience will tell 11 people

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What’s the One Thing?

Sleep at ExpoWhat’s The One Thing?

A colleague of mine sent me this photo last week. It seems this gent was a bit tired at the expo stand so thought he would take a nap. I think I need to add this

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What makes a Good Call to Action?

What makes a Good Call to Action?

In my Local Area Marketing and Get More Face To Face Sales presentations, I talk about making it easy for the customer to buy. One element of this is a clear instruction on

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How Often Do You Touch Them?


PointHow Often Do You Touch Them?
Too often I see sales people, internet marketers, and people working the expo booth expecting the next person they talk to or who reads their stuff to instantly buy from them. The reality is

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How Is Your Community?

CleftHow Is Your Community?

I had the pleasure of speaking at the Rotary Club of Box Hill Central during the week. My grandfather was a Rotarian and I always enjoy being able to contribute to my community.

What about your

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What Are Your Team Doing?

Last week I had an unannounced visitor. I was working in my home office and there was a timid knock at the door. So timid I was not even sure it was a knock. When I got to the door

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What Does Great Service Cost?

Steak
What Does Great Service Cost?
When it comes to Customer Service, I don’t need Outstanding Service, I don’t need Great Service, I would settle for Good service!
As you know from last week, it was my birthday on Thursday (by

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Happy Birthday

I like birthdays. I figure every year that I have one is a good year and to be quite honest, as I get older I feel more comfortable with myself and my life. This week it is my 44th birthday.

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What Did You Give?

Easter Egg
I had Easter lunch with some of my family on Sunday. My niece and nephews were all fired up on chocolate. The question that most people would ask them in relation to the Easter Bunny is “What did you get?”

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What Happens After?



So often we get focussed on the event or the meeting or the conference or the get together, that we forget about what happens after.  On most occasions, the real value is after the event. For some the activities after

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