Well That’s Different!

2015-06-13 11.33.11

My gorgeous wife and I were thrilled to be part of our friend’s wedding on the weekend. She is Sikh so the ceremony and formalities were very different to the western ones we are used to.

  • Your head must be

Read more →

 

Do You Deserve Good Service?

2015-06-04 13.24.31

This is Rachael and Erin at the Virgin Australia lounge in Sydney.

As a person who travels quite a bit, I have earned access to the lounge. This week as I was travelling home from Sydney to Melbourne, I asked

Read more →

 

I Need Help

image1

Hey All – I need a favour.

I am creating a new website all about success and I need some photos to put on that website. Now I was going to get some stock photos and then I thought –

Read more →

 

Who’s Looking After You?

We had a fabulous weekend away at this old butcher shop that has been converted into a B&B with a very French feel. It was lovely and relaxing.

By the way, when I say “We”, I mean four of our

Read more →

 

Want to Achieve It?

As I write this we are in Mid May. The year is almost half over.

Are you almost half way to reaching your goals?

I was fortunate to be published in the highly regarded Leading the Way magazine on what …

Read more →

 

What Do You See?

Is it just me or is there more and more negativity in the world today?

It seems not a day goes by without something else in my stream about people being killed, tortured or at the very least being treated

Read more →

 

How Good Are You?

Nervous Wreck

Successful people often operate under a cover of feeling “not good enough”. 

Many corporate leaders (particularly women) are expecting a knock on the door and their leaders to come in saying, “we know all about you. Who do you think

Read more →

 

Got Barriers?

My gorgeous wife and I took some friends out to dinner on Saturday night to celebrate a big success they had. It was one of the nicer places in the area and priced to match – it was a great

Read more →

 

Happy Birthday to Me!

It’s happened again!

Another year has passed and I had another birthday on the weekend. It’s my 47th and every year just gets better.

I received a stack of birthday messages including birthday bacon. The birthday bacon below is from …

Read more →

 

What Are You Planning For?

Much to their disgust, kids all over Australia are heading back to school today. You can almost hear the collective sigh of relief from parents everywhere!

It is interesting how much planning people do for their holidays that they DON’T …

Read more →

 

A Celebration

Wow! What a big weekend.

I was part host, part facilitator and part attendee at the National Speakers Association of Australia annual convention in Canberra.

The most important part of the weekend for me was when I received my Certified

Read more →

 

To Serve or Delight?

I have had many a discussion with my mentor group on whether we should aim for Customer Service or Customer Delight. Million Dollar Relationships expert Danielle Storey defines Customer Delight as “Providing the customer service experience that was expected, plus

Read more →