What Haven’t You Said?

I had misinterpreted a clients email. You know when you put meaning in an email that isn’t there? So I didn’t get in touch.

… time passed …

Now whenever I thought of the client I started thinking, “I really should give them a call”

… time passed …

I found great ways to sidetrack myself from the call and now it was six months later so I put some back stop methods in place to be sure I called. 

• I called
• Then I visited and took responsibility for my stuff.
• The client then signed up for more of my services (they had been waiting for me to call!).

Friends whether it is a client you haven’t called, a friend you haven’t spoken to or a loved one you need to say something too, don’t leave it unsaid. The rewards and peace of mind will ALWAYS outweigh the discomfort.

So what haven’t you said?