Archive For: Leadership

It’s Good for You

I have just spent the weekend with 20 of my closest friends in an eight bedroom house. They are the choir that I belong to, Mood Swing. It was our band camp where we did some drumming workshops, body

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Soothe The Beast

Music soothes the savage beast. 

You know it’s true. Think of the times you have been “beast like” (angry, grumpy, sad… you know the feeling) and then a fabulous song comes on and you get a better perspective on the

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Wonderful Way With Words

I have just returned from a week in Washington DC where I spoke to a “standing room only” crowd who laughed at all my jokes and got a great deal out of my session. (This made me very happy!)

While

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How Embarrassing

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I am ashamed and embarrassed. It’s not me, it’s him.

I am travelling to the USA next week and I have to own up to being an Australian. They will laugh at me. Well, not at me directly, but at

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Give ‘Til it Helps

Often people say, “Give ’til it Hurts”, but I am more of a fan of “Give ’til it Helps.” It doesn’t just have to help them, it can also help you!

Recently I saw on Facebook (so you know it’s

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Are You Leaving Signs?

There are certain signs everywhere. Some are easy to recognise and others take a little more effort.

The sign above was a little something I left for a friend. Let me explain.

We rented our friends weekender at the beach

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Who’s Looking After You?

We had a fabulous weekend away at this old butcher shop that has been converted into a B&B with a very French feel. It was lovely and relaxing.

By the way, when I say “We”, I mean four of our

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Want to Achieve It?

As I write this we are in Mid May. The year is almost half over.

Are you almost half way to reaching your goals?

I was fortunate to be published in the highly regarded Leading the Way magazine on what …

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Got Barriers?

My gorgeous wife and I took some friends out to dinner on Saturday night to celebrate a big success they had. It was one of the nicer places in the area and priced to match – it was a great

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A Celebration

Wow! What a big weekend.

I was part host, part facilitator and part attendee at the National Speakers Association of Australia annual convention in Canberra.

The most important part of the weekend for me was when I received my Certified

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To Serve or Delight?

I have had many a discussion with my mentor group on whether we should aim for Customer Service or Customer Delight. Million Dollar Relationships expert Danielle Storey defines Customer Delight as “Providing the customer service experience that was expected, plus

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Ethics, What Ethics?

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One of my gorgeous wife’s friends is looking to buy a house. 

After a lot of searching, she found one she liked. Like all good homeowners, she did her research. She had the conveyancer review the contract of sale/section 32

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First on the Floor

My gorgeous wife and I went to a family wedding at the Plaza Ballroom on Valentines Day. (A cheap way to have a great night out on Valentines Day!!)

After dinner when the band started the dance music, people hesitated

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