Archive For: Leadership

Who’s Looking After You?

We had a fabulous weekend away at this old butcher shop that has been converted into a B&B with a very French feel. It was lovely and relaxing.

By the way, when I say “We”, I mean four of our

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Want to Achieve It?

As I write this we are in Mid May. The year is almost half over.

Are you almost half way to reaching your goals?

I was fortunate to be published in the highly regarded Leading the Way magazine on what …

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Got Barriers?

My gorgeous wife and I took some friends out to dinner on Saturday night to celebrate a big success they had. It was one of the nicer places in the area and priced to match – it was a great

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A Celebration

Wow! What a big weekend.

I was part host, part facilitator and part attendee at the National Speakers Association of Australia annual convention in Canberra.

The most important part of the weekend for me was when I received my Certified

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To Serve or Delight?

I have had many a discussion with my mentor group on whether we should aim for Customer Service or Customer Delight. Million Dollar Relationships expert Danielle Storey defines Customer Delight as “Providing the customer service experience that was expected, plus

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Ethics, What Ethics?

couple-pointing-at-cloud-home

One of my gorgeous wife’s friends is looking to buy a house. 

After a lot of searching, she found one she liked. Like all good homeowners, she did her research. She had the conveyancer review the contract of sale/section 32

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First on the Floor

My gorgeous wife and I went to a family wedding at the Plaza Ballroom on Valentines Day. (A cheap way to have a great night out on Valentines Day!!)

After dinner when the band started the dance music, people hesitated

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Say No to Success

NO

The recurring theme in discussions with clients as they plan their year is saying NO.

In life, it is what you say NO to that will determine your success not what you say YES to.

As the old saying …

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Unleash the Beast

killer dog

Meet Winston the oh so cute and slightly anxious toy poodle.

A couple of days ago I heard him making a funny noise so I came out of my office to see him like this. He was so proud of

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Un-Australia Day

It’s Jan 26th, Australia day. The day many of us wave the flag, put lamb (or any other meat product) on the BBQ and drink a lot.

Unfortunately the Australian of the year this year is Rosie Batty. I wish …

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Let’s Do Better

Let’s Do Better

I am tired of all the disrespect and lack of tolerance.

Whether it is road rage, bombing, messy divorces, frivolous legal suits or over entitled celebrities, it is NOT progressing our planet or our existence.

Let’s do …

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Get More Success from 2015

Key To Success

Can you believe it is the start of another year?

As we get older the years seem to pass more quickly so it becomes even more important that we make the most of the time presented to us. That means …

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What's Happening to the World?

There is too much terrorism but WE are letting them have the power. Here is what I am doing to fight back.

I am concerned about the increasing racism I see on my internet feed from people who I thought knew better. The blaming of Muslims for terrorism as if they are the only religion who has had extremists tarnish their faith …

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When the Sky Is Falling

Overnight Melbourne had one of the wildest thunderstorms it has even seen. Rolling thunder and lightning (very, very frightening) lasted for hours.

I know it lasted for hours because I lay awake listening to it at 2am and then at …

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